Class Action and Complex Litigation Lawyers


Crowley Norman LLP handles class action and complex litigation, combining the grievances of many who might not be financially capable of pursuing a complaint on their own into a single, powerful voice for justice. Although class actions are a powerful tool to protect consumers, this remains a field with many substantive and procedural pitfalls.

The process of class certification–where the court makes a legal determination that the plaintiff class is procedurally appropriate–is possibly the most significant aspect of this large-scale litigation. Because major corporations often view class certification as outcome-determinative, they go to great lengths and expense to defeat the certification of a class of injured plaintiffs. A firm’s ability to soundly evaluate a case and successfully obtain class certification is crucial to success in these actions.

As a representative list of cases, Crowley Norman LLP has successfully represented plaintiffs in class actions involving:

  • Misconduct by insurance companies:

    • Farmers Insurance Group of Companies

    • State Farm

    • Allstate

    • American Modern

    • Foremost

    • Shelter

  • Statutory violations by apartment complexes:

    • Greystar Management Services, LP and its affiliates

    • Camden Development

    • Steadfast Management

  • The marketing and sale of Inside Wire Maintenance Service to consumers;

    • Southwestern Bell

  • Misconduct by manufactured housing companies:

    • Clayton Homes, Inc.

  • Cancellation provisions in subscription contracts of cellular service providers:

    • McCaw Cellular

  • Defective rear lift-gate latches in family minivans:

    • Chrysler Corp.

  • Diminution in the value of pickup trucks resulting from defective sidesaddle fuel tanks:

    • General Motors Corp.

  • Property diminution stemming from leaking pipelines:

    • Colonial Pipeline Co.

    • Plantation Pipeline Co.

  • Unsolicited facsimile advertisements:

    • Prime TV

    • DirecTV

    • Viking Office Products, Inc.

  • Violation of the Fair Credit Reporting Act:

    • Farmers Insurance Group of Companies

  • Defective smoke detectors:

    • BRK Brands, Inc.

    • Sunbeam Corp.

  • Fraudulent marketing practices related to the sale of insurance products:

    • Metropolitan Life Ins. Co.

    • Massachusetts Mutual Life Ins. Co.

  • Misrepresentations concerning MPG of new vehicles:

    • Hyundai Motor Co.

  • Currency exchange rates in connection with money transfers to Mexico:

    • Western Union Financial Services, Inc.

    • Moneygram Payment Systems, Inc.

  • Excessive late fees charged in connection with movie rentals:

    • Blockbuster, Inc.

    • Movie Gallery, Inc.

  • Oil and gas royalty underpayments:

    • Natural Gas Pipeline Company of America

    • Chesapeake Panhandle Limited Partnership

    • Occidental Petroleum Company

  • Complaints regarding disclosure of fuel surcharge:

    • Enterprise Rent A Car

    • Budget Rent-A-Car Corp.

  • Breach of warranty:

    • The Nautilus Group, Inc.

    • BRP (Bombardier/SeaDoo)

In addition, Tim Crowley and Richard Norman were among the group of class action attorneys that represented a nationwide class of consumers of defective polybutylene plumbing pipe.

Crowley Norman LLP has recently settled numerous class action cases against many major insurance companies over their wrongful depreciation of labor in adjusting homeowners property claims in the State of Arkansas.

The firm is actively engaged in class action litigation against apartment complex owners and management companies stemming from the alleged illegal charging of tenants for various utility services in Texas.